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How to Use

Roaming Customer Service Center Number

From within Korea: 1588-0608

From outside of Korea: +82-2-2190-0901

Most of the mobile phones currently on the market allow roaming

without any particular setting requirements. However, before traveling

outside of Korea, it is a good idea to check which regions are supported

with your particular mobile phone model, as well as the availability of

value-added services. Contact the Roaming Customer Center

(1588-0608, then press 5) prior to your departure for more information.

Rates for phone calls, text messages and data usage vary by country. Be

sure to check with the Roaming Customer Service Center on these rates

before your departure. All SMS, LMS, and MMS messages received overseas

are free of charge.

Data roaming

The “Data Roaming Unlimited” service gives customers unlimited data

roaming in 13 countries for ₩ 10,000 a day. Apply for this service by calling

the Roaming Customer Service Center or enroll at the Airport Roaming Center.

What do I do if I lose my phone and/or USIM card while overseas?

If your mobile phone or USIM card becomes lost or stolen while you are roaming    overseas, please make sure to contact us as soon as possible, in order to avoid incurring any roaming fees due to unauthorized usage.  (Reports can be made by proxy if you are not able to contact us yourself.)

Questions about your service?

Mobile Services: Call 1583
(Toll-free from a kt mobile phone)
or (02) 2190-1180

Home Services: Call 1588-8448

For other ways to get customer service, click here.

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KT Corporation, CEO Lee Suk-chae. Business registration number: 102-81-42945, 2002-경기성남-0048.

ADDRESS: 90 Buljeong-ro (206 Jungja-dong), Bundang-gu, Seongnam-city, 463-711 Korea. TEL: 82-2-2190-1180

Copyright (C)2012 KT Corporation. All rights reserved.